Legal
Privacy Policy.
Your data, your rights — handled with the same care as your journey.
Effective Date: 1 January 2025 · Last Updated: August 2026
1. Information We Collect
We collect personal information you provide directly to us, including your name, email address, phone number, travel preferences, passport details (when required for bookings), and payment information. We also collect information automatically when you use our website, such as IP addresses, browser type, pages visited, and cookies.
2. How We Use Your Information
We use your personal information to: • Process trip bookings and reservations • Communicate about your itinerary and travel plans • Provide 24/7 concierge support before, during, and after your journey • Send you relevant travel updates, promotions, and journal dispatches (with your consent) • Improve our services and website experience • Comply with legal obligations and prevent fraud
3. Information Sharing
We do not sell, trade, or rent your personal data to third parties. We share your information only with: • Trusted travel suppliers (hotels, airlines, transfer services) necessary to fulfil your booking • Payment processors operating under strict PCI-DSS compliance • Legal authorities when required by law All third-party partners are bound by data protection agreements that meet or exceed applicable standards.
4. Cookies & Tracking
Our website uses essential cookies to ensure functionality, as well as analytics cookies (via privacy-respecting tools) to understand how guests use our site. You may disable non-essential cookies via your browser settings at any time. We do not use intrusive advertising trackers.
5. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements. Booking records are generally retained for 7 years in accordance with applicable financial regulations. You may request deletion of your data at any time.
6. Your Rights
Depending on your jurisdiction, you may have the right to: • Access the personal data we hold about you • Correct inaccurate or incomplete data • Request deletion of your data ("right to be forgotten") • Object to or restrict certain processing • Data portability — receiving your data in a structured format To exercise any of these rights, please contact us at the address below.
7. Data Security
We implement industry-standard security measures including SSL/TLS encryption, access controls, and regular security audits to protect your personal data. While no internet transmission is 100% secure, we take all reasonable precautions to safeguard your information.
8. International Transfers
As a global travel operator, your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for all cross-border data transfers, including standard contractual clauses where required.
9. Children's Privacy
Our services are not directed to children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the effective date noted at the top. Continued use of our services following changes constitutes acceptance of the revised policy.
11. Contact Us
For privacy-related enquiries, data access requests, or to withdraw consent: WMYT Luxury Journeys Suite 402, Heritage Plaza, New Delhi 110001 Email: support@wemakeyourtrip.com